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You can find here Powerun's return and refund policy, shipping info, and privacy policy as well. Also, you can contact us anytime by email.


Our Services


Return and refund policy

Our return policy allows for returns within 30 days of purchase for most items. Items must be in new, unused condition with all original packaging included. Exceptions include personalized or custom items. To initiate a return, contact customer service to obtain a return authorization number. The shipping cost for returning any item is the responsibility of the customer unless the item arrived damaged or defective. Refunds will be issued in the original form of payment within 7-10 business days of receiving the returned item.


Shipping info

Our shipping policy is designed to ensure that orders are processed and delivered as quickly and efficiently as possible. We use reliable shipping partners to deliver products to your door within the estimated timeframe. Orders placed before the cutoff time (usually midday) will be dispatched on the same day. Once shipped, customers will receive a tracking number that can be used to track the delivery status. We also provide shipping insurance for added protection. If you have any questions about our shipping policy, please do not hesitate to contact our customer service team.


Privacy policy

Privacy Policy

Last updated: September 02, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

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